Something not running right? Start here - every question is routed to the exact queue that can answer it. Real humans, real inbox, usually within 24–48 hours.
Signing in, upgrading to Cartel or Kingpin, cancelling, or asking for a refund under the Terms - include the email on your account and we'll take it from there.
Email the right queue →Query limits, accuracy questions, or a claim you think we got wrong. For a specific claim, the fastest route is the ⚠ Report a correction form on its dossier page - it lands straight in the right queue.
Email the right queue →A dead source link, a map pin that looks off, a PDF that won't save, or a search that came up empty - send us the page URL and what you expected to find.
Email the right queue →Access, correction or deletion requests, or questions about how the site handles your data - the privacy team inbox is separate and reads everything personally.
Email the right queue →Pricing is on the homepage; manage or cancel any subscription from the Stripe customer portal link in your confirmation email, or ask support for a fresh one.
Guests get 1 query per day and free accounts 5 - the counter resets daily. Upgrading removes the cap.
Use the ⚠ Report a correction panel on that claim's dossier - it emails the exact claim text plus your note to the review queue.
Email privacy@gtaviing.online from your account address with the subject 'Delete my account' and we'll action it within 30 days.
You'll usually hear back within 24–48 hours, seven days a week.